Employment agencies in a user perspective

Authors

  • Bente Bjørnholt
  • Jens Hørby Jørgensen

DOI:

https://doi.org/10.7146/tfa.v16i3.108972

Abstract

The central question addressed in this article is how user surveys are prepared and used in Danish employment agencies. Based on the literature on evaluation a theoretical framework is developed based on four central themes: social program, values, knowledge and usage. The theoretical framework is applied on three illustrative cases. The article concludes that methodical choices are not neutral but reflect a prioritisation of some interests at the expense of others and the choices are made within an interest-based context.

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Published

2014-09-01

How to Cite

Bjørnholt, B., & Jørgensen, J. H. (2014). Employment agencies in a user perspective. Tidsskrift for Arbejdsliv, 16(3), 70–84. https://doi.org/10.7146/tfa.v16i3.108972