Tillidens muligheder i velfærdsledelse: fra hierarki og marked til moral og sociale relationer
DOI:
https://doi.org/10.7146/politica.v57i1.152142Nøgleord:
tillid, tillidsbaseret ledelse, offentlig ledelse og styring, New Public Management, New Public GovernanceResumé
Modeller for udvikling af den danske velfærd bliver ved med at trække på tillid som en væsentlig ressource. Det kommer til udtryk i bestræbelser på at fremme afbureaukratisering, selvledelse og frisættelse. Men hvad er det for en tillid, vi taler om, når vi taler om tillid i det offentlige? Udgangspunktet for denne artikel er, at tillid ikke er en entydig størrelse, men kommer til udtryk på forskellige måder, som er rodfæstet i forskellige modeller for offentlig ledelse og styring og deres underliggende antagelser. Der argumenteres således for, at tillidens funktionsmåde kan sammenfattes i fire paradigmer: institutionel tillid, økonomisk tillid, moralsk tillid og relationel tillid. Artiklen præsenterer de analytiske og ledelses- og styringsrelaterede indsigter, der er forbundet med de fire paradigmer og deres indbyrdes samspil og kommer med forslag til, hvordan en relationelt orienteret forskningsdagsorden om offentlig tillid kan se ud.
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