Forskning i ledelseseffekter på borgernes udbytte af de offentlige ydelser: styrker, svagheder og fremtidige perspektiver

Forfattere

  • Lotte Bøgh Andersen
  • Simon Calmar Andersen
  • Thomas Pallesen

DOI:

https://doi.org/10.7146/politica.v48i2.131400

Resumé

Både i Danmark og internationalt forskes der mere og mere i offentlig ledelse, og denne artikel giver et overblik over litteraturen om, hvilken effekt offentlig ledelse har på borgernes udbytte af de offentlige ydelser. Herunder går vi i dybden med transformationsledelse som en central tilgang indenfor lederskab, der fokuserer på lederens adfærd. Vi beskriver også dele af styringslitteraturen, der i højere grad fokuserer på effekten af formelle ledelsesredskaber. Endelig diskuterer vi ikke-ledercentrerede tilgange i form af forskning i distribueret ledelse og kollaborativ ledelse. I den afsluttende perspektivering diskuterer vi, hvordan fremtidig ledelsesforskning kan skabe mere sikker viden om ledelseseffekter på borgernes udbytte af de offentlige ydelser samt inddrage kontekstens betydning for dette.

Referencer

Andersen, Lotte Bøgh, Eskil Heinesen og Lene Holm Pedersen (2014). How does public service motivation among teachers affect student performance in schools? Journal of Public Administration Research and Theory 24 (3): 651-671.

Andersen, Lotte Bøgh, Mads Leth Jakobsen, Søren Serritzlew og Thomas Pallesen (2010). Økonomiske incitamenter i den offentlige sektor. Aarhus: ViaSystime.

Andersen, Niels Åkerstrøm (2012). Flygtige forhold: Om ledelse af medarbejdere mellem pædagogik, kærlighed og leg. København: Hans Reitzels Forlag.

Andersen, Niels Åkerstrøm og Justine Grønbæk Pors (2014). Velfærdsledelse: mellem styring og potentialisering. København: Hans Reitzels Forlag.

Andersen, Simon Calmar (2014). Udviklingen i de forvaltningspolitiske rationaler, pp. 218-237 i Jens Blom-Hansen, Peter Munk Christiansen, Thomas Pallesen og Søren Serritzlew (red.), Offentlig forvaltning – et politologisk perspektiv. København. Hans Reitzels Forlag.

Andersen, Simon Calmar og Donald Moynihan (2016). How leaders respond to diversity: the moderating role of organizational culture on performance information use. Journal of Public Administration Research and Theory, doi:10.1093/jopart/muv038.

Andersen, Simon Calmar og Peter Bjerre Mortensen (2010). Policy stability and organizational performance: Is there a relationship? Journal of Public Administration Research and Theory 20 (1): 1-22.

Andrews, Rhys, George A. Boyne og Richard M. Walker (2006). Strategy content and organizational performance: an empirical analysis. Public Administration Review 66 (1): 52-63.

Bass, Bernard M. (1999). Two decades of research and development in transformational leadership. European Journal of Work and Organizational Psychology 8 (1):9-32.

Bellé, Nicola (2014). Leading to make a difference: a field experiment on the performance effects of transformational leadership, perceived social impact, and public service motivation. Journal of Public Administration Research and Theory 24: 109-136.

Bellé, Nicola (2015). Performance-related pay and the crowding out of motivation in the public sector: a randomized field experiment. Public Administration Review 75 (2): 230-241.

Bozeman, Barry (1987). All Organizations Are Public: Bridging Public and Private Organizational Theories, 1. udg. San Francisco: Jossey-Bass.

Bregn, Kirsten (2010). The logic of the new pay systems revisited – in the light of experimental and behavioral economics. International Journal of Public Administration 33: 161-168.

Brehm, John og Scott Gates (1997). Working, Shirking, and Sabotage: Bureaucratic Response to a Democratic Public. Ann Arbor: University of Michigan Press.

Burgess, Simon og Marisa Ratto (2003). The role of incentives in the public sector: issues and evidence. Oxford Review of Economic Policy 19 (2): 285-300.

Burns, James M. (1978). Leadership. New York: Harper & Row.

Chapman, Carrie, Heather Getha-Taylor, Maja H. Holmes, Willow S. Jacobson, Ricardo S. Morse og Jessica E. Sowa (2015). How public service leadership is studied: An examination of a quarter century of scholarship. Online before print 8 AUG 2015. Public Administration. doi: 10.1111/padm.12199

Dee, Thomas og James Wyckoff (2013). Incentives, Selection, and Teacher Performance: Evidence from IMPACT. NBER Working Paper No. 19529. http://www.nber.org/papers/w19529 (9. januar 2016).

Devos, Geert og Hester Hulpia (2009). Exploring the link between distributed leadership and job satisfaction of school leaders. Educational Studies 35 (2): 153-171.

Dixit, Avinash (2002). Incentives and organizations in the public sector. An interpretative review. Journal of Human Resources 37: 696-727.

Dvir, Taly, Dov Eden, Bruce J. Avolio og Boas Shamir (2002). Impact of transformational leadership on follower development and performance: a field experiment. The Academy of Management Journal 45 (4): 735-744.

Easton, David (1965). A Framework for Political Analysis, 5. udg. Prentice Hall.

Favero, Nathan og Justin B. Bullock (2015). How (not) to solve the problem: an evaluation of scholarly responses to common source bias. Journal of Public Administration Research and Theory 25 (1): 285-308.

Fitzgerald, Louise, Ewan Ferlie, Gerry McGivern og David Buchanan (2013). Distributed leadership patterns and service improvement: evidence and argument from English healthcare. The Leadership Quarterly 24 (1): 227-239.

Grøn, Caroline Howard og Hanne Foss Hansen (2014). Styring, pp. 65-86 i Caroline Howard Grøn, Hanne Foss Hansen og Mads B. Kristiansen (red.), Offentlig styring – Forandringer i krisetider. København, Hans Reitzels Forlag.

Grøn, Caroline Howard, Hanne Foss Hansen og Mads B. Kristiansen (red.) (2014). Offentlig styring – Forandringer i krisetider. København, Hans Reitzels Forlag.

Gulick, Luther H. (1937). Science, values and public administration, pp. 191-195 i Luther Gulick og Lyndall Urwick (red.), Papers on the Science of Administration. New York: Institute of Public Administration.

Harris, Alma (2009). Distributed Leadership: Different Perspectives, Studies in Educational Leadership. Dordrecht: Springer Netherlands.

Harris, Alma (2013). Distributed Leadership: Friend or Foe? EMAL 41 (5): 545-554

Hulpia, Hester, Geert Devos og Hilde van Keer (2011). The relationship between school leadership from a distributed perspective and teacher’s organizational commitment: examining the source of

Hvidman, Ulrich, og Simon Calmar Andersen (2014). Impact of performance management in public and private organizations. Journal of Public Administration Research and Theory 24 (1): 35-58.

Jacobsen, Christian Bøtcher og Lotte Bøgh Andersen (2015). Is leadership in the eye of the beholder? A study of intended and perceived leadership practices and organizational performance. Public Administration Review 75 (6): 829-841.

Jacobsen, Christian Bøtcher, Jesper Wittrup og Lotte Bøgh Andersen (2014). Faglige præstationer: Hvad har betydning for gymnasieelevernes faglige resultater samt for gennemslagskraft og responsivitet i de gymnasiale uddannelser?, pp. 174-197 i Lotte Bøgh Andersen, Peter Bogetoft, Jørgen Grønnegård Christensen og Torben Tranæs (red.), Styring, ledelse og resultater på ungdomsuddannelserne. Odense: Syddansk Universitetsforlag.

Jakobsen, Morten og Rasmus Jensen (2015). Common method bias in public management studies. International Public Management Journal 18 (1): 3-30.

Kettl, Donald F. (1997). The global revolution in public management: driving themes, missing links. Journal of Policy Analysis and Management 16 (3): 446-462.

Kjeldsen, Anne Mette, Charlotte Jonasson og Maria Oversen (2015). Distributed leadership in organizational change processes: a qualitative study in public hospital units. Paper præsenteret på 2015 IRSPM Conference. Panel B102: Contemporary Leadership Issues.

Klausen, Kurt Klaudi (2014). Strategisk ledelse i det offentlige: Fremskrive, forudse, forestille. København: Gyldendal.

Knippenberg, Daan V. og Sim B. Sitkin (2013). A critical assessment of charismatic-transformational leadership research: back to the drawing board? The Academy of Management Annals 7 (1): 1-60.

Kotter, John P. (1987). The Leadership Factor. New York: Free Press.

Kotter, John P. (1990a). What leaders really do. Harvard Business Review 68: 103-111.

Kotter, John P. (1990b). A Force for Change: How Leadership Differs from Management. New York, NY: Free Press.

Kotter, John P. (2014) Accelerate: Building Strategic Agility for a Faster-Moving World. Harvard Business Review Press.

Krogh, Andreas Hagedorn og Jacob Torfing (2015). Leading collaborative innovation: developing innovative solutions to wicked gang problems, pp. 91-110 i Annika Agger, Bodil Damgaard, Andreas Hagedorn Krogh og Eva Sørensen (red.), Collaborative Governance and Public Innovation in Northern Europe. Oak Park: Bentham Science Publishers.

Krogsgaard, Julie Alsøe, Pernille Thomsen og Lotte Bøgh Andersen (2014). Only if we agree? How value conflict moderates the relationship between transformational leadership and public service motivation. International Journal of Public Administration 37 (12): 895-907.

Lasswell, Harold D. (1936). Politics: Who Gets What, When, How. London: Whittlesey House, McGraw-Hill.

Lavy, Victor (2015). Teachers’ Pay for Performance in the Long-Run: Effects on Students’ Educational and Labor Market Outcomes in Adulthood http://www.nber.org/papers/w20983 (9. januar 2016).

McGuire, Michael og Chris Silvia (2009). Does leadership in networks matter? Examining the effect of leadership behaviors on managers’ perceptions of network effectiveness. Public Performance & Management Review 33 (1): 34-62.

Meier, Kenneth J. og Laurence J. O’Toole (2001). Managerial strategies and behavior in networks: a model with evidence from U.S. public education. Journal of Public Administration Research and Theory 11 (3): 271-294.

Meier, Kenneth J. og Laurence J. O’Toole (2011). Comparing public and private management: theoretical expectations. Journal of Public Administration Research and Theory 21 (suppl 3): i283–i299.

Meier, Kenneth J. og Laurence J. O’Toole (2013a). I think (I am doing well), therefore I am: assessing the validity of administrators’ self-assessments of performance. International Public Management Journal 16 (1): 1-27.

Meier, Kenneth J. og Laurence J. O’Toole (2013b). Subjective organizational performance and measurement error: common source bias and spurious relationships. Journal of Public Administration Research and Theory 23 (2): 429-456.

Meier, Kenneth J., Søren C. Winter, Laurence J. O’Toole, Nathan Favero og Simon Calmar Andersen (2015). The Validity of subjective performance measures: school principals in Texas and Denmark. Public Administration 93 (4): 1084-1101.

Meier, Kenneth, Simon Calmer Andersen, Laurence J. O’Toole, Nathan Favero og Søren C. Winter (2015). Taking managerial context seriously: public management and performance in U.S. and Denmark schools. International Public Management Journal 18(1): 130-150.

Miles, Raymond E. og Charles C. Snow (1978). Organizational Strategy, Structure, and Process, 1. udg. New York: McGraw-Hill.

Moynihan, Donald P., Sanjay K. Pandey og Bradley E. Wright (2011). Setting the table: How transformational leadership fosters performance information use. Journal of Public Administration Research and Theory 22 (1): 143-164.

O’Toole, Laurence J. (1997). Treating networks seriously: practical and research-based agendas in public administration. Public Administration Review 57 (1): 45-52.

O’Toole, Laurence J. og Kenneth J. Meier (1999). Modeling the impact of public management: implications of structural context. Journal of Public Administration Research and Theory 9 (4): 505-526.

O’Toole, Laurence J. og Kenneth J. Meier (2003). Plus ça change: public management, personnel stability, and organizational performance. Journal of Public Administration Research and Theory 13 (1): 43-64.

O’Toole, Laurence J. og Kenneth J. Meier (2011). Public Management: Organizations, Governance, and Performance. New York: Cambridge University Press.

Orazi, Davide Christian, Alex Turrini og Giovanni Valotti (2013). Public sector leadership: new perspectives for research and practice. International Review of Administrative Sciences 79 (3): 486-504.

Park, Sung Min og Hal G. Rainey (2008). Leadership and public service motivation in U.S. federal agencies. International Public Management Journal 11 (1): 109-142.

Perry, James L. og Hal G. Rainey (1988). The public-private distinction in organization theory: a critique and research strategy. Academy of Management Review 13 (2): 182-201.

Rainey, Hal G. (2014). Understanding and Managing Public Organizations, 5. udg. San Francisco: Jossey-Bass.

Silins, Halia og Bill Mulford (2002). Leadership and school results, pp. 561-612 i K. Leithwood og P. Hallinger (red.), Second International Handbook of Educational Leadership and Administration. Dordrecht: Kluwer.

Staniok, Camilla Denager og Christian Bøtcher Jacobsen (2014). Sharing the fire: The igniting role of transformational leadership on the relationship between public managers’ and employees’ organizational commitment. The Rockwool Foundation Research Unit Study Paper No. 74. http://rw-fonden.inforce.dk/files/RFF-site/Publikations%20upload/Arbejdspapirer/Study%20Paper%2074%20-%20Sharing%20the%20Fire.pdf

Tannenbaum, Robert, Irving R. Weschler og Fred Massarik (1961). Leadership and Organisation. A Behavioral Science Approach. New York: McGraw-Hill.

Taylor, Frederick W. (1911). The Principles of Scientific Management. New York: Harper & Brothers.

Timperley, Helen (2005). Distributed leadership: developing theory from practice. Journal of Curriculum Studies 37 (4): 395-420.

Torfing, Jacob (2015). How does collaborative governance scale? Policy and Politics 43 (3): 315-329.

Van Wart, Montgomery (2013). Administrative leadership theory: a reassessment after 10 years. Public Administration 91: 521-543.

Vogel, Rick og Doris Masal (2015). Public leadership: a review of the literature and framework for future research. Public Management Review 17 (8): 1165-1189.

Walker, Richard M. og Rhys Andrews (2015). Local government management and performance: a review of evidence. Journal of Public Administration Research & Theory 25 (1): 101-133.

Weber, Max (1922). Wirtschaft Und Gesellschaft. Mohr: Tübingen.

Wright, Bradley E. og Sanjay K. Pandey (2010). Transformational leadership in the public sector: Does structure matter? Journal of Public Administration Research and Theory 20 (1): 75-89.

Wright, Bradley E., Donald P. Moynihan og Sanjay K. Pandey (2012). Pulling the levers: transformational Leadership, Public Service Motivation, and Mission Valence. Public Administration Review 72 (2): 206-215.

Aagaard, Peter, Eva Sørensen og Jacob Torfing (2014). Samarbejdsdrevet innovation i praksis: En introduktion, pp. 15-36 i Peter Aagaard, Eva Sørensen og Jacob Torfing (red.), Samarbejdsdrevet innovation i praksis. København: DJØF Forlag.

Downloads

Publiceret

2016-05-03

Citation/Eksport

Andersen, L. B., Andersen, S. C., & Pallesen, T. (2016). Forskning i ledelseseffekter på borgernes udbytte af de offentlige ydelser: styrker, svagheder og fremtidige perspektiver. Politica, 48(2). https://doi.org/10.7146/politica.v48i2.131400