Attending Weak Signals: The Prevention of Work-related Illnesses

Roy Liff, Ann-Charlotte Eriksson, Ewa Wikström

Abstract


This article examines the characteristics of communication among managers, human resource (HR) experts, and occupational health care specialists, as they deal with such informal information as weak signals in the prevention of work-related illnesses, using a theoretical framework in which the prevention of work-related illness is analogous to theory on crisis management. This is a qualitative study in which individual and focus-group interviews were conducted in a Swedish context with occupational health care specialists, managers, and HR experts. The results suggest that organizational solutions have failed and continue to fail at controlling workers’ health problems, although the main difficulty is not in identifying the ‘right’ individually oriented weak signals. Rather, it is upper management’s reliance on formal information (e.g., statistics and surveys) – because of the difficulty in supplementing it with informal information (e.g., rumors and gossip) – that makes it difficult to improve traditional health and safety work

Keywords


Health, Working Environment and Wellbeing;Organization & management

Full Text:

PDF


DOI: http://dx.doi.org/10.18291/njwls.v7i2.81599

Refbacks

  • There are currently no refbacks.


Copyright (c) 2017 Author and Journal

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
This website uses cookies to allow us to see how the site is used. The cookies cannot identify you or any content at your own computer.
OK


This Journal brings you Open Access with CreativeCommons license CC-BY-NC-ND 4.0. It is published from Aalborg University, Denmark. Sponsored by NOS-HS. Hosted by The Royal Danish Library, Denmark. ISSN: 2245-0157. Contact: bo@nordicwl.dk