Working from Home During the COVID-19 Pandemic: Implications for Workplace Relationships




Health, Working Environment & Wellbeing, Work/Life Balance, Organization & Management


This article aims to explore what working from home during the COVID-19 pandemic means for
workplace relationships. This study is based on semi-structured interviews with Swedish knowledge
workers. Three approaches are identified as regards how employees maintain their workplace
relationships when working from home: (1) being selective as regards social interactions, (2) being
compliant and resistant during digital meetings, and (3) having less spontaneity and creativity
when in the digital space. Further, our findings also point to the prioritization of the individual’s
interests and needs over those of the collective. The study indicates the importance of understanding the dynamics of the workplace relationships when working remotely.

Author Biographies

Malin Espersson, Lund University

Senior lecturer, Department of Service Studies. E-mail:

Alina Lidén, Lund University

Senior lecturer, Department of Service Studies

Ulrika Westrup, Lund University

Associate professor, Department of Service Studies


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How to Cite

Espersson, M., Lidén, A., & Westrup, U. (2023). Working from Home During the COVID-19 Pandemic: Implications for Workplace Relationships. Nordic Journal of Working Life Studies, 13(S10).