Employees of Greatness: Signifying Values in Performance Appraisal Criteria
DOI:
https://doi.org/10.18291/njwls.122589Keywords:
Employment, Wages, Unemployment & Rehabilitation, Labor Market Institutions & Social Partners, Organization & ManagementAbstract
The spread of performance-based and variable pay systems has affected expectations on employee contributions and remuneration, which have become increasingly personalized and individualized. Based on a theoretical valuation studies approach, this study of performance-based pay systems in Sweden shows that performance appraisals are (e)valuations of employees’ yearly performance in which they are prized and (ap)praised at the same time. Through a document analysis of performance criteria from four organizations, the study analyzes how values expressed refer to Boltanski and Thévenot’s six orders of worth. The analysis resulted in a theoretical construction of a joint ideal of Employees of Greatness, against which employees are measured and remunerated. The existence of the ideal of employee greatness is explained by the increasing congruence of organizational ideals in private and public sectors, as principles from emotional and cognitive forms of capitalist organization are superimposed on traditional industrial capitalist organizational ideals.
References
Armstrong, M. (2009). Armstrong's handbook of performance management: an evidence-based guide to delivering high performance, London: Kogan Page Publishers.
Aspers, P. & Beckert, J. (2011). Values in markets, In J. Beckert & P. Aspers (eds), The Worth of Goods. Valuation & Pricing in the Economy, Oxford: Oxford University Press.
Autor, D. H., Levy, F. & Murnane, R. J. (2003). The skill content of recent technological change: An empirical exploration, The Quarterly Journal of Economics 118(4): 1279-1333. https://doi.org/10.1162/003355303322552801
Baccaro, L. & Howell, C. (2017). Trajectories of Neoliberal Transformation. European Industrial Relations Since the 1970s, Cambridge: Cambridge University Press.
Beckert, J. & Aspers, P. (eds). (2011). The Worth of Goods. Valuation & Pricing in the Economy, Oxford: Oxford University Press.
Beckert, J. & Musselin, C. (eds.) (2013). Constructing Quality: The Classification of Goods in Markets, Oxford: Oxford University Press.
Beckert, J. (2011).Where do prices come from? Sociological approaches to price formation, Socio-Economic Review 9(4):757-786. https://doi.org/10.1093/ser/mwr012
Bengtsson, M. & Berglund, T. (2012). Labour market policies in transition: From social engineering to standby-ability. In B. Larsson, M. Letell, and H. Thörn (eds), Transformations of the Swedish Welfare State. From Social Engineering to Governance? London, UK: Palgrave Macmillan.
Biswas, U. N., Allard, K., Pousette A. & Härenstam, A. (2017). Understanding Attractive Work in a Globalized World: Studies from India and Sweden, Singapore: Springer.
Boltanski L. & Thévenot, L. (2006/1991). On Justification. Economies of Worth, Princeton: Princeton University Press.
Boltanski, L. & Chiapello, E. (2005). The New Spirit of Capitalism, London: Verso.
Braun, V. & Clarke, V. (2006). Using thematic analysis in psychology, Qualitative Research in Psychology 3(2):77-101. https://doi.org/10.1191/1478088706qp063oa
Brunsson, N. (2009). Reform as Routine: Organizational Change and Stability in the Modern World, Oxford: Oxford University Press.
Chatelain-Ponroy S., Mignot-Gérard S., Musselin C. & Sponem S. (2018). Is commitment to performance-based management compatible with commitment to university ‘publicness?’ Academics values in French universities, Organization Studies 39(10): 1377-1401. https://doi.org/10.1177/0170840617717099
Cloutier, C. & Langley, A. (2013). The logic of institutional logics: insights from French Pragmatist sociology, Journal of Management Inquiry 22(4): 360-380. https://doi.org/10.1177/1056492612469057
Corby, S., Palmer, S. & Lindop, E. (2009). Trends and tensions: an overview. In S. Corby, S. Palmer & E. Lindop (Eds.) Rethinking Reward, Basingstoke: Palgrave Macmillan.
De Munck, J., & Zimmermann, B. (2015). Evaluation as practical judgment, Human Studies 38: 113-135. https://doi.org/10.1007/s10746-014-9325-1
Dewey, J. (1939). Theory of valuation, International Encyclopedia of Unified Science 2(4).
DiMaggio, P. (ed.) (2009). The Twenty-first-century Firm: Changing Economic Organization in International Perspective, Princeton: Princeton University Press.
Eurofound (2016). Changes in Remuneration and Reward Systems, Luxembourg: Publications Office of the European Union.
Evetts, J. (2011). A new professionalism? Challenges and opportunities, Current Sociology 59(4):406-422. https://doi.org/10.1177/0011392111402585
Fleming, P. & Sturdy, A. (2009). ‘Just be yourself!’ Towards neo-normative control in organisations?, Employee Relations 31(6): 569-583. https://doi.org/10.1108/01425450910991730
Fournier, V. (1999). The appeal to ‘professionalism’ as a disciplinary mechanism, The Sociological Review 47(2): 280-307. https://doi.org/10.1111/1467-954x.00173
Furåker, B. (2012). Theoretical and Conceptual Considerations on Work Orientations, In B. Furåker, K. Håkansson & J. C. Karlsson (eds.), Commitment to Work and Job Satisfaction, New York: Routledge.
Garsten, C. & Jacobsson, K. (2004). Learning to be employable: an introduction, In C. Garsten & K. Jacobsson. Learning to be Employable: New Agendas on Work, Responsibility and Learning in a Globalized World, Basingstoke: Palgrave Macmillan.
Gomez-Mejia, L.R., Berrone, P. & Franco-Santos, M. (2010). Strategic Compensation and Performance, New York: ME Sharpe.
Goodrick, E. & Reay, T. (2011). Constellations of institutional logics: changes in the professional work of pharmacists, work and occupations 38(3): 372–416. https://doi.org/10.1177/0730888411406824
Heneman, R. L. (2003). Job and work evaluation: a literature review, Public Personnel Management 32(1), 47-71. https://doi.org/10.1177/009102600303200103
Hochschild, A. R. (1983). The Managed Heart, Berkeley: University of California Press.
Hoedemaekers, C. & Keegan, A. (2010). Performativity pinned down: studying subjectivity and the language of performance, Organization Studies 31(08): 1021-1044. https://doi.org/10.1177/0170840610376145
Hood, C. (1991). A public management for all seasons, Public Administration 69(1): 3-19. https://doi.org/10.1111/j.1467-9299.1991.tb00779.x
Illouz, E.. (2007). Cold Intimacies: The Making of Emotional Capitalism, Cambridge: Polity Press.
Illouz, E.. (2018). Introduction, In E. Illouz (ed.), Emotions as Commodities: Capitalism, Consumption and Authenticity, London: Routledge.
Jensen, S. Q. & Prieur, A. (2016). The commodification of the personal: labour market demands in the era of neoliberal postindustrialization, Distinktion: Journal of Social Theory 17(1): 94-108. https://doi.org/10.1080/1600910x.2015.1082922
Jirjahn, U. & Poutsma, E. (2013). The use of performance appraisal systems: evidence from Dutch establishment data, Industrial Relations: A Journal of Economy and Society 52(4): 801-828. https://doi.org/10.1111/irel.12036
Karpik, L. (2010). Valuing the Unique. The Economics of Singularities, Princeton: Princeton University Press.
Lamont, M. (2012). Toward a comparative sociology of valuation and evaluation, Annual Review of Sociology 38: 201-221. https://doi.org/10.1146/annurev-soc-070308-120022
Lapidus, J. (2015). An odd couple: individual wage setting and the largest Swedish trade union, Labor History 56(1): 1-21. https://doi.org/10.1080/0023656x.2015.991556
Larsson, B., M. Letell & H. Thörn. (2012). Transformations of the Swedish Welfare State. From Social Engineering to Governance? New York, US: Palgrave Macmillan.
Larsson, B., Ulfsdotter Eriksson, Y. & Adolfsson, P. (2017) Personalvetenskapliga perspektiv på lön och belöning, Stockholm: Liber.
Lindgren, G. (2001). ‘Alone in the team’. A Sociological Perspective on New Organizational Models within Health Care, In A. Thörnquist (ed.), Work Life, Work Environment and Work Safety in Transition, Stockholm: National Institute for Working Life.
Madden, J. F. & Vekker, A. (2017). Output‐based performance pay, performance‐support bias, and the racial pay gap within a large retail stock brokerage, Industrial Relations: A Journal of Economy and Society 56(4): 662-687. https://doi.org/10.1111/irel.12191
Mintzberg, H. (1983). Structure in Fives: Designing Effective Organizations, Englewood Cliffs: Prentice-Hall, Inc.
Moulier Boutang, Y. (2011). Cognitive Capitalism, Cambridge: Polity.
Pollitt, C. & Bouckaert. G. (2011). Public Management Reform, Oxford: Oxford University Press.
Rees Davies, A. R. & Frink, B. D. (2014). The origins of the ideal worker: the separation of work and home in the United States from the market revolution to 1950, Work and Occupations 41(1): 18–39. https://doi.org/10.1177/0730888413515893
Schreier, M. (2013). Qualitative Content Analysis, In U. Flick (ed.), The SAGE Handbook of Qualitative Data Analysis, Los Angeles: Sage.
Sennett, R. (1998). The Corrosion of Character: The Personal Consequences of Work in the New Capitalism, New York: WW Norton & Company.
Spano, A. & Monfardini, P. (2018). Performance-related payments in local governments: do they improve performance or only increase salary?, International Journal of Public Administration, 41(4): 321-334. https://doi.org/10.1080/01900692.2016.1265982
Stark, D. (2009). The Sense of Dissonance. Accounts of Worth in Economic Life, Princeton: Princeton University Press.
Stark, D. (2017). For what it’s worth, In C. Cloutier, J-P Gond, & B. Leca (eds.), Justification, Evaluation and Critique in the Study of Organizations: Contributions from French Pragmatist Sociology, Bingley: Emerald.
Storey, J. & Sisson, K. (2005). Perfomance-related pay, In G. Salaman, J. Storey & J. Billsberry, (eds.), Strategic Human Resource Management. Theory and Practice, London: Open University.
Thörnqvist, C. (1998). The Swedish Discourse on Decentralisation of Labour Relations, In D. Fleming & C. Thörnqvist (eds.), Global Redefining of Working Life – A New Nordic Agenda for Compentence and Participation, Köpenhamn: Nordiska Ministerrådet.
Thornton, P.H., Ocasio, W. & Lounsbury. M. (2012). The Institutional Logics Perspective, Oxford: Oxford University Press.
Townley, B. (1997). The institutional logic of performance appraisal, Organization Studies 18(2): 261-285. https://doi.org/10.1177/017084069701800204
Ulfsdotter Eriksson, Y., Larsson, B. & Adolfsson, P. (2019). Implementing and integrating policies on performance-based pay: coordinating the “One-Employer Approach” in a Swedish municipality, International Journal of Public Administration, https://doi.org/10.1080/01900692.2019.1570523
Ulfsdotter Eriksson, Y., Larsson, B. & Adolfsson, P. (2020), Under the surface of individual and differentiated pay in Sweden: a zero‐sum game of performance‐based pay? British Journal of Industrial Relations. doi:10.1111/bjir.12561
Voswinkel, S. (2012). ‘Recognition’ and ‘interest’: a multidimensional concept in the sociology of work, Distinktion: Journal of Social Theory 13(1): 21-41. https://doi.org/10.1080/1600910x.2012.640594
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2020 Author and Journal
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
The Copyright Holder of this Journal is the authors and the Journal. Normally the journal use the CC-BY NC-ND 4.0 licence.
Exceptions to the license terms may be granted
If you want to use content in the Journal in another way then described by this license, you must contact the licensor and ask for permission. Contact Bo Carstens at bo.carstens@gmail.com. Exceptions are always given for specific purposes and specific content only.
Sherpa/Romeo
The Journal is listed as a blue journal in Sherpa/Romeo, meaning that the author can archive post-print ((ie final draft post-refereeing) and author can archive publisher's version/PDF.
Copyright of others
Authors are responsible for obtaining permission from copyright holders for reproducing any illustrations, tables, figures or lengthy quotations previously published elsewhere.
Archives policy
All published material is archived at Roskilde University Library, Denmark, and transmitted to the Danish Royal Library in conformity with the Danish rules of legal deposit.
Plagiarism screening
We do not screen articles for plagiarism. It is the responsibility of the authors to make sure they do not plagiate.