Samskabt styring: potentialer og udfordringer
DOI:
https://doi.org/10.7146/politica.v53i3.130456Nøgleord:
samskabelse, samskabt styring, potentialer, udfordringer, tilsynResumé
Samskabelse er kommet på dagsordenen som en strategi til at løse ikke blot komplekse samfundsproblemer, men også genstridige styringsproblemer i den offentlige sektor. I denne artikel udvikles en teoretisk ramme for samskabt styring, som bruges som afsæt til at analysere potentialer og udfordringer ved at samskabe et pædagogisk tilsynskoncept i Roskilde Kommune. Resultaterne viser, at samskabt styring bidrager til ejerskab til og motivation for at arbejde med tilsynet samt til en oplevelse af, at tilsynet understøtter kvaliteten og effektiviteten i opgaveløsningen. Derudover styrker processen samarbejdskulturen i organisationen. Resultaterne viser dog også, at samskabt styring kræver ressourcer, omfattende facililtering, opbakning i ledelseskæden og kan skabe ledelsesdilemmaer og bekymringer om ansvarlighed, når magten deles. Derudover kan risikoen for dekobling af relevante aktører opstå i højkomplekse samskabelsesprocesser.
Referencer
Agger, Annika (2017). Borgernes samskabelse af egen og andres velfærdsproduktion, kapitel 8 i Jacob Torfing og Peter Triantafillou (red.), New Public Governance på dansk. København: Akademisk forlag.
Agger, Annika og Anne Tortzen (2015). Forskningsreview om samskabelse. Roskilde: Roskilde Universitetscenter.
Agger, Annika, Anne Tortzen og Charlotte Rosenberg (2018). Hvilken værdi skaber vi med samskabelse? Roskilde: Professionshøjskolen Absalon.
Andersen, Lotte Bøgh og Lene Holm Pedersen (2014). Styring og motivation i den offentlige sektor. København: Jurist- og Økonomforbundets Forlag.
Ansell, Christopher og Jacob Torfing (2020). Public governance as co-creation: A strategy for revitalizing public administration and rejuvenating democracy. Cambridge: Cambridge University Press.
Bason, Christian (2010). Leading public sector innovation: Co-creating for a better society. Bristol: Policy Press.
Bentzen, Tina Øllgaard (2019a). The birdcage is open but will the bird fly? The interplay between institutional and interactional trust in public organizations. Journal of Trust Research 9 (2): 185-202.
Bentzen, Tina Øllgaard (2019b). The translational diamond: Robust translation of magic concept in public organizations. International Journal of Public Leadership 15 (2): 94-112.
Bentzen, Tina Øllgaard (2020a). Samskabt styring – nye veje til afbureukratisering. København: Samfundslitteratur.
Bentzen, Tina Øllgaard (2020b). Continuous co-creation: How ongoing involvement impacts outcomes of co-creation. Public Management Review. DOI:10.1080/14719037.2020.1786150.
Bozeman, Barry (2000). Bureaucracy and red tape. Upper Saddle River: Prentice-Hall.
Brandsen, Taco, Bram Verschuere og Trui Steen (2018). Co-production and co-creation: Engaging citizens in public services. London York: Taylor and Francis.
Bruijn, Hans De (2002). Performance measurement in the public sector: strategies to cope with the risks of performance measurement. International Journal of Public Sector Management 15 (7): 578-594.
Bryson, John, Alessandro Sancino, John Benington og Eva Sørensen (2017). Towards a multi-actor theory of public value co-creation. Public Management Review 19 (5): 640-654.
Crowley, Kate og Brian Head (2017). The enduring challenge of “wicked problems”: Revisiting Rittel and Webber. Policy Sciences 50 (4): 539-547.
de Jongh, Jorrit (2016). Dealing with dysfunction: Innovative problem solving in the public sector. Washington DC: Brookings Institution Press.
DeHart-Davis, Leisha (2017). Creating effective rules in public sector organizations. Washington DC: Georgetown University Press.
du Gay, Paul (2000). In praise of bureaucracy: Weber, organization, ethics. London: SAGE Publications Ltd.
Edvardsson, Bo, Anders Gustafsson, Nelson Pinho, Gabriela Beirão, Lia Patrício og Raymond Fisk (2014). Understanding value co-creation in complex services with many actors. Journal of Service Management 25 (4): 470-493.
Ejersbo, Niels (2017). Kampen mod bøvlet i det offentlige. Kommunen, 21. juni.
Fledderus, Joost (2015). Does user co-production of public service delivery increase satisfaction and trust? Evidence from a vignette experiment. International Journal of Public Administration 38 (9): 642-653.
Fledderus, Joost (2018). The effect of co-production on trust, pp. 258-264 i Taco Brandsen, Trui Steen og Bram Verschue (red.), Co-production and co-creation engaging citizens in public services. London: Routledge.
Flyvbjerg, Bent (2006). Five misunderstandings about case-study research. Qualitative Inquiry 12 (2): 219-245.
Grand, Julian Le (1997). Knights, knaves or pawns? Human behaviour and social policy. Journal of Social Policy 26 (2): 149-169.
Langley, Joe, Daniel Wolstenholme og Jo Cooke (2018). ”Collective making” as knowledge mobilisation: The contribution of participatory design in the co-creation of knowledge in healthcare. BMC Health Services Research 18 (1): 585.
Lipsky, Michael (2010). Street-level bureaucracy, 30th ann. ed.: Dilemmas of the individual in public service, 2. udg. New York: Russel Sage Foundation.
May, Peter og Søren Winter (2009). Politicians, managers, and street-level bureaucrats: Influences on policy implementation. Journal of Public Administration Research and Theory 19 (3): 453-476.
Nabatchi, Tina og Suyeon Jo (2018). The effect of co-production and co-creation, pp. 229-242 i Taco Brandsen, Trui Steen og Bram Verschuere (red.), Co-production and co-creation engaging citizens in public services. London: Routledge.
Nabatchi, Tina, Alessandro Sancino og Miriafrancecsa Sicilia (2017). Varieties of participation in public services: The who, when and what of coproduction. Public Administration Review 77 (5): 766-776.
Papadopoulos, Yannis (2007). Problems of democratic accountability in network and multilevel governance. European Law Journal 13 (4): 469-486.
Peters, B. Guy (2009). Meta-governance and public management, pp. 36-41 i Stephen P. Osborne (red.), The New Public Governance? Emerging Perspectives on the Theory and Practice of Public Governance. London: Routledge.
Sabatier, Paul (1986). Top-down and bottom-up approaches to implementation research: A critical analysis and suggested synthesis. Journal of Public Policy 6 (1): 21-48.
Schillemans, Thomas og Karl Hagen Bjurstrøm (2019). Trust and verification: balancing agency and stewardship theory in the governance of agencies. International Public Management Journal 23 (5): 650-676.
Steen, Trui, Taco Brandsen og Bram Verschuere (2018). The dark side of co-creation and co-production seven evils, pp. 284-293 i Taco Brandsen, Bram Verschuere og Trui Steen (red.), Co-Production and co-creation engaging citizens in public services. New York: Routledge.
Sunstein, Cass Robert (2019). Sludge audits. Behavioural Public Policy. DOI: https://doi.org/10.1017/bpp.2019.32.
Torfing, Jacob og Eva Sørensen (2017). Institutionsstyring, i Jacob Torfing og Peter Triantafillou (red.), New Public Governance på dansk. København: Akademisk forlag.
Torfing, Jacob, Eva Sørensen og Asbjørn Røiseland (2019). Transforming the public sector into an arena for co-creation: Barriers, drivers, benefits and ways forward. Administration og Society 51 (5): 795-825.
Torfing, Jacob, Eva Sørensen og Tina Øllgaard Bentzen (2019). Institutional design for collective and holistic leadership. International Journal of Public Leadership 15 (1): 58-76.
van Bueren, Ellen, Erik Hans Klijn og Joop Koppenjan (2003). Dealing with wicked problmes in networks: Analyzing an environmental debate from at network perspective. Journal of Public Administration Research and Theory 13 (2): 193-212.
van Thiel, Sandra og Kutsal Yesilkagit (2011). Good neighbours or distant friends? Public Management Review 13 (6): 783-802.
Verhoest, Koen og Brainard Guy Peters (2004). The study of organisational autonomy: a conceptual review. Public Administration and Development 24 (2): 101-118.
Weber, Edward og Anne Khademian (2008). Wicked problems, knowledge challenges, and collaborative capacity builders in network settings. Public Administration Review 68 (2): 334-349.
Downloads
Publiceret
Citation/Eksport
Nummer
Sektion
Licens
LicensOphavsretten tilhører Politica. Materialet må ikke bruges eller distribueres i kommercielt øjemed.