Communication technologies in the study environment: institutional and personal media as a reflection of organisational structure

Abstract

In this article, I will analyse and discuss two qualitative case studies concerning ICT in the study environment at the University of Copenhagen, Denmark. I will place special focus on the way in which organisational perspectives as well as technological affordances shape how communication technologies are integrated into organisational structures and practices on campus. This involves a comparison between course management systems on the one hand and students’ personal media (mobile phones, e-mails) on the other hand, with regard to how these are used on campus. On the basis of this analysis, I will argue that the ways in which these technologies are used reflects two different perspectives on the interplay between communication technology and organisational structure: organisational structure as an anticipation of communication patterns implied in course management system’s design and implementation as well as organisational structure as a product of the use of personal media.