The empowerment potential of public sector software (PSS)

Abstract

Investigations into the potential for public sector software (PSS) to empower citizens are at a very nascent stage. This article explores the theoretical basis for, and practical advantages of, PSS, in the making of an informed and pro-active citizenry. Using the example of the emerging PSS movement in India and in particular the ICT literacy movement in Kerala, South India, it argues, that access to and use of software based on the principles of free and open source has the potential to contribute to an empowered citizenry. However the very concept of PSS is contested by major private software companies given that they stand to lose from public investments that are based on open standards. The article argues that PSS can contribute to the making of an ‘information commons’ and that the need of the hour is for innovative and creative solutions to the information deficits faced by communities in India and elsewhere.