Organizational Knowledge Communication – a Nascent 3rd Order Disciplinarity
There is an emerging tendency that the organizational communication functions of larger companies enter into a symbiotic relationship with the companies’ Knowledge Management function. A tendency this journal has labelled Organizational Knowledge Communication. This should come as no surprise to neither the researcher nor the practitioner; after all who can say where a corporation’s knowledge work ends and where its organizational communication begins – and vice versa? In this paper I will present a theoretical account of the three disciplinary trajectories that, in my view, have given rise to Organizational Knowledge Communication, i.e., organization studies, communication theory and Knowledge Management, respectively. In their synthesis the three trajectories form a disciplinary triple helix, a triple helix which, in turn, gives rise to Organizational Knowledge Communication as a novel, 3rd order disciplinarity. Whereas each discipline is a strand in its own right in the helix, these strands, nevertheless, also allow for disciplinary integration, albeit punctually and dynamically. And it is exactly in such trilateral punctual and dynamic integrations that Organizational Knowledge Communication becomes visible, becomes a disciplinarity. I theoretically present an example of such a punctual integration and point to some of the immediate research promises that it holds. This theoretical account ends by describing Organizational Knowledge Communication as a nascent 3rd order disciplinarity.
Alveson, Mats (2001): Knowledge Work: Ambiguity, Image and Identity. Human Relations, 54(7),
Alvesson, Mats (2004): Knowledge Work and Knowledge-intensive Firms. Oxford University Press. Oxford.
Bateson, Gregory (1972): Steps to an Ecology of Mind: Collected Essays in Anthropology, Psychiatry, Evolution, and Epistemology. University Of Chicago Press. Chigaco.
Beebe et al. (2004): Communication – Principles for a Lifetime. 2nd edition. Pearson. Boston.
Berger, Peter L. / Luckmann, Thomas (1966): The Social Construction of Reality: A Treatise in the
Sociology of Knowledge. Anchor Books. New York.
Cheney, George / Christensen, Lars Thøger / Thorn, Theodore E. / Ganesh, Shiv (2010): Organizational Communication in an Age of Globalization: Issues, Reflections, Practices. Waveland Press. Illinois.
Choo, Chun Wei (1998): The Knowing Organization: How Organizations Use Information to
Construct Meaning, Create Knowledge, and Make Decisions. Oxford University Press. New York.
Collins, Randal (1986): Max Weber: A Skeleton Key. Sage. London et al.
Davenport, Thomas H. / Prusak, Larry (1998): Working Knowledge: How Organizations Manage What they Know. Harvard Business School. Boston.
Gasset, José Ortega y, (1961 ): The modern theme (red. James Cleugh). Harper & Row. New
Gergen, Kenneth J. (1985): The Social Constructionist Movement of Modern Psychology. American Psychologist., 40 (3), 266–275.
Glasersfeld, E. von / Smock, C.D. (1974): Epistemology and Education: The Implications of Radical Constructivism for Knowledge Acquisition. Research Report No 14 of the Mathemagenic ActivitiesProgram, 14, xi-xxiv.
Guretzky, Bernhard von (2010): Wissensmanagement 3.0. Open Journal of Knowledge Management, 2.
Horgan, John (1997): The End Of Science: Facing The Limits Of Knowledge In The Twilight Of The
Scientific Age. Broadway Books. New York.
Jones, Gareth (2012): Organizational Theory, Design, and Change. Pearson Education. Essex.
Kastberg, Peter (2007): Knowledge Communication - The Emergence of a Third Order Discipline.
Kommunikation in Bewegung: Multimedialer und multilingualer Wissenstransfer in der Experten-
Laien-Kommunikation. Festschrift für Annely Rothkegel. Verlag Peter Lang. Hamburg. 7-24.
Kastberg, Peter (2010a): Knowledge Communication: Formative Ideas and Research Impetus. Programmatic Perspectives, 2(1), 59-71.
Kastberg, Peter (2010b): Argos und Polyphem: Zum Komplexitätsanspruch der Wissenskommunikation. In Fach – Translat – Kultur. Interdisziplinäre Aspekte der vernetzten Vielfalt. K.-D. Baumann (ed.) Frank & Timme. Berlin.
Kastberg, Peter / Ditlevsen, Marianne Grove (2010): On the Discursive Construction of Knowledge
Deficits in the „alter”. Discourses of Deficit. Candlin/Chrichton (eds.), Palgrave Macmillan. Houndsmills. 175-191.
Kleinbaum, A. M. / Stuart, T. E. / Tushman, M. L. (2008): Communication (and Coordination?) in a Modern, Complex Organization. HBS Working Paper, Number: 09-004. http://www.hbs.edu/research/pdf/09-004.pdf.
Knodt, Eva M. (1995): The Postmodern Predicament (foreword). Social Systems, Niklas Luhmann. Translated by John Bednarz, Jr., with Dirk Baecker. Stanford University Pres. Stanford. iv-xxxvi.
Kuhn, Thomas (1970): The Structure of Scientific Revolutions. 2nd edition. University of Chicago Press. Chicago.
Leydesdorff, Loet (2006): The Knowledge-Based Economy Modeled, Measured, Simulated. Universal-Publishers. Boca Raton.
Littlejohn, S. W. and Foss, K. A. (2011): Theories of Human Communication. 10th edition. Waveland Press. Long Grove, Illinois.
Luhmann, Niklas (1984): Soziale Systeme. Suhrkamp Verlag. Frankfurt am Main.
Lyotard, Jean (1984): The Postmodern Condition: A Report on Knowledge. University Of Minnesota Press. Minnesota.
Nonaka, Ikujiro, and Takeuchi, Hirotaka (1995): The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation. Oxford University Press. New York.
Nonaka, Ikujiro / Konno, Noboru (1998): The Concept of “ba”: Building a Foundation for Knowledge Creation. California Management Review, 40 (3), 40-54.
Nonaka, Ikujiro / Toyama, Ryoko / Hirata, Toru (2008): Managing Flow: A Process Theory of the Knowledge-Based Firm. Palgrave Macmillan. New York.
Perner, Josef/Brandl, L. Johannes/Garnham, Alan (2003): What is a Perspective Problem? Developmental Issues in Belief Ascription and Dual Identity. Facta Philosophica. 5. 355–378.
Putnam, Linda L. / Nicotera, Anne M. (eds.) (2008): Building Theories of Organization: The Constitutive Role of Communication (Routledge Communication Series). Routledge. New York and Oxon.
Quortrup, Lars (2003): The Hypercomplex Society. Verlag Peter Lang. New York.
Rogers, E.M. / Kincaid. D.L. (1981): Communication Networks: Towards a Paradigm for Research. Free Press. New York.
Scharmer, Otto (2009): Theory U: Leading from the Future as It Emerges. Berrett-Koehler Publishers. California.
Scott, Robert (1967): On Viewing Rhetoric as Epistemic. Central States Speech Journal. 18. February 1967, 9-16.
Scott, W.R. (1998): Organizations : Rational, natural and open systems. 4th edition. Prentice Hall. New Jersey.
Shannon, C. E. and Weaver, W. (1949): The Mathematical Theory of Communication. The University of Illinois Press. Illinois.
Star, S., L. / Griesemer, J. R. (1989): Institutional Ecology, 'Translations' and Boundary Objects: Amateurs and Professionals in Berkeley's Museum of Vertebrate Zoology. Social Studies of science, 1907-39, 19, 387-420.
Stehr, Nico (1994): Knowledge Societies. Sage. London/Thousand Oaks/New Delhi.
Tomasello, Michael (2008): Origins of Human Communication. MIT press. Cambridge.
Stichweh, R. (2001): History of Scientific Disciplines. In: Smelser, N. J. & Baltes, P. B. (eds.). International Encyclopedia of the Social and Behavioral Sciences. Elsevier Science. Oxford. 13727-13731.
von Förster, Heinz (2003): Understanding Understanding: Essays on Cybernetics and Cognition. Springer-Verlag. New York.
von Krogh, G., K. Ichijo, I. Nonaka (2000): Enabling Knowledge Creation How to Unlock the Mystery of Tacit Knowledge and Release the Power of Innovation. Oxford University Press. New York.
Wartofsky, Marx W. (1997): Stephen Toulmin: An Intellectual Odyssey. Humanities. March/April 1997, Volume 18/Number 2. http://www.neh.gov/news/humanities/1997-03/wartofsk.html.
Watson, James D. (1968 ): The Double Helix: A Personal Account of the Discovery of the Structure of DNA. Atheneum.
Wiig, Karl M. (1997): Knowledge Management: An Introduction and Perspective. Journal of Knowledge Management, 1997, 1 (1), 6-14.
Windahl, Svend / Signitzer, Benno / Olson, Jean T. (2008): Using Communication Theory: An Introduction to Planned Communication. Sage. California.
§1. Object of the agreement and rights
The author guarantees that she/he has the copyright to the work and that this specific publishing does not offend other persons’, organizations’ or companies’ copyright.
- 1.1. The author gives the Journal of Organizational Knowledge Communication a non-exclusive right to publish the work in the electronic version of the non-commercial journal The Journal of Organizational Knowledge Communication. This journal is an open access journal and will be available for free on the internet and as thus available for all internet users worldwide. The work will be published in English.
- 1.2. The journal is published under a Creative Commons license Attribution Non-commercial No derivatives (cc by-nc-sa) http://creativecommons.org/about/license/. This license allows others to download your work and share it with others as long as they mention you and link back to you, but they can’t change it in any way or use it commercially.
- 1.3. The author is the copyright holder and the author agrees to the above mentioned Creative Commons license.
- 1.4. The Journal of Organizational Knowledge Communication is not entitled to transfer the obtained right in this agreement to a third party.
§2. Publishing on the Internet
The Journal of Organizational Knowledge Communication is under an obligation to publish the work within a reasonable time span and within the first year after the manuscript has been accepted for publication. The Journal of Organizational Knowledge Communication is entitled to use the work or parts of the work for marketing purposes.
The Journal of Organizational Knowledge Communication is edited, peer reviewed and proofread by the editors and the international peer review board in collaboration with the author.
§4. Availability on the Internet
The article will be published on the Internet at www.jookc.com.