Digital interventions in public health social work: A narrative synthesis

Authors

  • Maja Nordtug Department of Education, University of Oslo, Norway & Department of Social Work, Child Welfare and Social Policy, Oslo Metropolitan University, Norway
  • Dagny Adriaenssen Johannessen Department of Social Work, Child Welfare and Social Policy, Oslo Metropolitan University, Norway
  • Ida Krag-Rønne Mannsåker Norwegian Centre for Rare Diseases, Oslo University Hospital, Norway
  • Gry Velvin TRS National Resource Centre for Rare disorders, Sunnaas Rehabilitation Hospital, Norway
  • Aud Ragnhild Misund Faculty of Health Science, VID Specialized University, Norway
  • Hanne Synnøve Skedsmo Nilsen Section for social work, Rikshospitalet, Department of Clinical Service, Division of Cancer Medicine, Oslo University Hospital, Norway
  • Amy Kristin Østertun Geirdal Department of Social Work, Child Welfare and Social Policy, Oslo Metropolitan University, Norway

DOI:

https://doi.org/10.7146/qhc.157585

Keywords:

digitalisation, information and communication technology, interventions, public health social work, review, social work

Abstract

Background: The implementation of digital interventions may present social workers with a range of both opportunities and challenges in practice. Aim: This rapid review provides a narrative thematic synthesis of benefits and challenges of current digital interventions in public health social work. Methods: Articles were identified by conducting a systematic search in various bibliographic databases and included if they were related to public health social work, presented specific intervention utilising digital information and communication technology, and were peer reviewed primary studies. Results: The thematic analysis of the nine included articles identified three overall benefits, namely that the interventions can 1) make up for difficult or impossible physical co-presence, 2) provide access to information, and 3) be effective. Furthermore, three overall challenges were identified, namely 1) digital interventions can create a need to adjust, 2) limited accessibility, and 3) technical issues. Discussion and conclusion: The synthesis shows that digital public health social work interventions can be valuable additions to traditional non-digital social work practice, but that lack of skills and/or resources may challenge their implementation. Additionally, social workers’ caution towards these kinds of interventions calls for further research on the suitability of digital interventions in social work.

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Additional Files

Published

2026-10-07

How to Cite

Nordtug, M., Johannessen, D. A., Mannsåker, I. K.-R., Velvin, G., Misund, A. R., Nilsen, H. S. S., & Geirdal, A. K. Østertun. (2026). Digital interventions in public health social work: A narrative synthesis. Qualitative Health Communication. https://doi.org/10.7146/qhc.157585

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