CLARKE, John; NEWMAN, Janet. Den ¤nye borger i offentlige serviceydelser. Politica, [S. l.], v. 40, n. 3, p. 334–348, 2008. DOI: 10.7146/politica.v40i3.69993. Disponível em: https://tidsskrift.dk/politica/article/view/69993. Acesso em: 7 dec. 2025.