MUSTOSMÄKI, A.; ANTTILA, T.; OINAS, T. Engaged or Not? A Comparative Study on Factors Inducing Work Engagement in Call Center and Service Sector Work. Nordic Journal of Working Life Studies, [S. l.], v. 3, n. 1, p. 49–68, 2013. DOI: 10.19154/njwls.v3i1.2520. Disponível em: https://tidsskrift.dk/njwls/article/view/26764. Acesso em: 29 mar. 2024.