[1]
Mustosmäki, A., Anttila, T. and Oinas, T. 2013. Engaged or Not? A Comparative Study on Factors Inducing Work Engagement in Call Center and Service Sector Work. Nordic Journal of Working Life Studies. 3, 1 (Jan. 2013), 49–68. DOI:https://doi.org/10.19154/njwls.v3i1.2520.