KASTBERG, P. The Many Faces of Communication Quality. Language at Work - Bridging Theory and Practice, [S. l.], v. 1, n. 1, 2006. DOI: 10.7146/law.v1i1.6236. Disponível em: https://tidsskrift.dk/law/article/view/6236. Acesso em: 29 jun. 2024.