SOONG, Gze-Peng; TING, Su-Hie. Conventions of Malaysian Grocery Store Service Encounters. HERMES - Journal of Language and Communication in Business, [S. l.], v. 27, n. 53, p. 125–142, 2014. DOI: 10.7146/hjlcb.v27i53.20986. Disponível em: https://tidsskrift.dk/her/article/view/20986. Acesso em: 5 dec. 2025.