GRUDIN, Jonathan. Systematic sources of sub-optimal interface design in large product development organizations. DAIMI Report Series, [S. l.], v. 19, n. 321, 1990. DOI: 10.7146/dpb.v19i321.6711. Disponível em: https://tidsskrift.dk/daimipb/article/view/6711. Acesso em: 5 feb. 2026.