GRUDIN, Jonathan. The development of interactive systems: bridging the gaps between developers and users. DAIMI Report Series, [S. l.], v. 19, n. 320, 1990. DOI: 10.7146/dpb.v19i320.6710. Disponível em: https://tidsskrift.dk/daimipb/article/view/6710. Acesso em: 10 dec. 2025.